Loading..

CONSENT FOR SMS AND COMMUNICATIONS

Introduction

Welcome to the detailed Consent Agreement for SMS and Communications at Ready Fitness Training. This comprehensive document delineates the specific terms and conditions governing how we, Ready Fitness Training (“we”, “us”, “our”), will communicate with you (“you”, “your”) via SMS messages, emails, and other digital communication methods. By giving your explicit consent, you authorize us to engage with you through these various communication channels for a range of purposes as detailed below.

Consent for Receiving SMS Messages

Purpose of SMS Communications
  • Varied Communication Purposes: We utilize SMS messaging as a versatile tool for multiple communication needs. These include sending appointment reminders to ensure you never miss a scheduled service, providing timely updates on service changes or enhancements, delivering exclusive promotional offers and discounts, and facilitating direct customer support interactions for prompt assistance.
  • Personalization and Relevance: Our aim is to make each message relevant and tailored to your interests and interactions with our services, enhancing your experience with Ready Fitness Training.
  •  

Explicit User Consent for SMS Messages

  • Opt-In Requirement: By choosing to opt-in, you are giving us clear and unequivocal consent to send SMS messages to the mobile number you have registered with us. This consent is a demonstration of your willingness to engage with our services through this communication channel.
  • Voluntary Nature of Consent: It is important to note that your consent to receive SMS messages is entirely voluntary and is not a prerequisite for purchasing any goods or services from Ready Fitness Training.
  • Opt-Out Option: You retain the right to opt out of receiving SMS messages at any time, and instructions for opting out will be clearly provided in our communications.

Control Over Frequency of Messages

  • Customizable Communication Frequency: The frequency of SMS messages sent to you may vary. This variation is dependent on several factors, including your level of engagement with our services, your indicated preferences, and the type of information deemed relevant to your user experience.
  • User-Controlled Settings: You have the option to adjust the frequency of SMS communications or to select the types of messages you wish to receive, providing you with control over how often you hear from us.
  •  

Email and Other Digital Communications

Scope of Communications

  • Diverse Communication Content: Our digital communications extend beyond basic notifications. They encompass a variety of formats like email newsletters packed with valuable content, important service announcements, enticing promotional offers, engaging surveys, and regular updates on everything new and exciting at Ready Fitness Training.
  • Tailored to User Interests: We strive to ensure that the content of our digital communications is relevant and tailored to your interests and interactions with our services, aiming to enhance your overall experience with Ready Fitness Training.
  •  

User Consent for Digital Communications

  • Consent by Providing Contact Information: By sharing your email address and other contact details with us, you explicitly consent to receiving our digital communications. This consent signifies your interest in staying informed about our offerings and updates.
  • Customizable Communication Options: Recognizing that preferences vary, we offer you the flexibility to opt into specific types of communications. You have the autonomy to choose the content that resonates most with you.

User Control and Preferences

Empowering Users to Modify Communication Preferences
  • Freedom to Adjust Preferences: You hold complete control over your communication preferences. At any time, you can adjust which messages you receive and the channels through which you receive them, ensuring that our communications align with your preferences.
  •  

Clear Opt-Out Options

  • Straightforward Unsubscribe Mechanisms: Every SMS message and email we send includes an easily identifiable opt-out or “unsubscribe” link. This feature empowers you to discontinue receiving specific types of communications from us in a straightforward and hassle-free manner.

Data Protection and Privacy

Solid Commitment to Data Privacy

  • Adherence to Privacy Policy: Our commitment to your privacy is unwavering. All communications are conducted in strict compliance with our Privacy Policy, which outlines how we handle and protect your personal information.
  • Compliance with Data Protection Laws: We ensure that our communication practices adhere to applicable data protection laws, affirming our dedication to safeguarding your personal data.

Responsible Use of Data in Communications

  • Confidential Handling of Personal Data: The personal data we use for communications is treated with the utmost confidentiality and security. We manage this data in line with established data protection and privacy standards to prevent unauthorized access or misuse.

Liability and Indemnification

Limitation of Liability

  • Exclusion of Responsibility for Charges: Ready Fitness Training is not liable for any external charges or fees that you may incur as a result of receiving SMS messages or digital communications from us. This includes, but is not limited to, any data or messaging rates that might apply according to your mobile carrier or internet service plan.
  • Disclaimer for Third-Party Charges: We disclaim any responsibility for charges imposed by third-party services, including mobile carriers and internet providers, as these charges are outside our control and are dictated by your agreement with these service providers.

User's Responsibility in Providing Information

  • Accuracy of Contact Information: You bear the responsibility for ensuring that the contact information you provide to us, including your mobile number and email address, is accurate, current, and belongs to you. Incorrect or outdated information may affect our ability to deliver effective communications to you.
  • User Liability for Incurred Charges: Any charges or fees incurred from your mobile carrier or internet service provider as a result of receiving communications from Ready Fitness Training fall under your responsibility. It is advisable to check with your service providers regarding any potential costs.

Compliance with Regulatory Requirements

Diligent Adherence to Communication Laws

  • Commitment to Legal Compliance: Our communication practices, including the sending of SMS and digital messages, are structured to comply with all relevant laws and regulations. This includes strict adherence to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any other pertinent communication standards.
  • Legal Framework and Standards: We ensure that our communication methods respect your rights and privacy, aligning with legal requirements to prevent unauthorized or invasive communication practices.

Ongoing Review and Adaptation of Practices

  • Continuous Improvement and Updates: Ready Fitness Training is committed to regularly reviewing and updating our communication practices. This ensures our ongoing compliance with any legal changes, technological advancements, and industry best practices.
  • Adaptation to Changing Regulations and Technologies: As legal standards and communication technologies evolve, we proactively adapt our practices to remain at the forefront of compliance and efficiency in our communications.

Security and Confidentiality in Communications

Advanced Security Measures

  • Proactive Security Implementation: Ready Fitness Training takes the security of your personal data seriously. We implement state-of-the-art security measures designed to safeguard the transmission and storage of your personal data utilized in our communications. This includes utilizing secure protocols, encryption technologies, and other advanced cybersecurity measures.
  • Regular Security Audits: Our security infrastructure undergoes frequent audits and enhancements to address new threats and vulnerabilities, ensuring the ongoing protection of your data.

Stringent Confidentiality Assurance

  • Non-Disclosure of Personal Information: The confidentiality of your personal information is of utmost importance to us. We uphold a strict policy of not sharing, selling, or renting your personal contact information with third-party entities for their marketing purposes, except with your explicit consent.
  • Controlled Access to Information: Access to your personal data within Ready Fitness Training is strictly controlled and limited to authorized personnel who require this information to perform their duties. This ensures that your information is handled responsibly and with the highest level of confidentiality.

Revocation of Consent

  • Commitment to Accurate Documentation: We make concerted efforts to ensure that our records, especially those pertaining to consent and contact information, are accurate and reflective of your current preferences and details.
  • User Collaboration in Maintaining Accuracy: To assist us in keeping these records up-to-date, we encourage you to promptly inform us of any changes to your contact details. This could include updates to your phone number, email address, or other relevant information that impacts how we communicate with you.

Contact Information and Support

Accessible Contact Details for Inquiries

  • Channels for Communication Inquiries: Should you have any questions or require clarification regarding this Consent Agreement or our overall communication practices, you are welcome to reach out to us. Our contact details, including email addresses, phone numbers, and physical addresses, are readily available on our website for your convenience.

Dedicated Customer Support Commitment

  • Support for Managing Preferences: Our customer support team is dedicated to assisting you with any aspect of managing your communication preferences. Whether you need help adjusting your settings, understanding your options, or have specific requests, our team is here to provide the necessary support.
  • Addressing User Concerns: We also understand that you may have concerns or feedback about the messages you receive from us. Our customer support team is committed to addressing these concerns efficiently and to your satisfaction, ensuring a positive experience with Ready Fitness Training.